Privacy policy
Cute and Wicked Candles, operated by CUTE AND WICKED LLC ("Cute and Wicked Candles," "we," "us," or "our"), operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the "Services").
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website, make a purchase or other transaction, or otherwise communicate with us.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect or process the following categories of personal information:
• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Payment and transaction information, including payment method, payment confirmation, purchases, and order history. Payment information may be processed by Shopify and its payment service providers.
• Account information, including your username, password, preferences, and settings, if you create an account.
• Shopping activity, including products you view, place in your cart, purchase, return, exchange, or otherwise interact with.
• Communications you send to us, including customer service inquiries and other correspondence.
• Device and technical information, including your browser, device, network connection, IP address, and similar identifiers.
• Usage information regarding how you access, browse, and interact with our website.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, sign up for communications, or otherwise provide information to us.
• Automatically when you visit or use our website, including through cookies and similar technologies.
• From Shopify and other service providers that help us operate our website and business.
• From business, advertising, or other partners where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• Process payments and fulfill orders.
• Arrange shipping and delivery.
• Provide customer service and respond to questions or concerns.
• Maintain and manage customer accounts.
• Communicate with you regarding your orders or our business.
• Improve our website, products, services, and customer experience.
• Send marketing or promotional communications when permitted by law and according to your communication preferences.
• Detect, investigate, and prevent fraudulent, malicious, or illegal activity.
• Protect our business, customers, website, and Services.
• Comply with applicable laws, regulations, legal proceedings, or government requests.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information when reasonably necessary to operate our business, including:
• With Shopify, which hosts and supports our online store.
• With payment processors, shipping providers, technology providers, analytics providers, and other vendors that provide services on our behalf.
• With advertising or marketing partners when permitted by applicable law.
• When you request or consent to disclosure.
• When required to comply with applicable laws, legal obligations, subpoenas, court orders, or other valid legal processes.
• In connection with a business transaction, such as a merger, acquisition, sale, restructuring, or bankruptcy.
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.
SHOPIFY
Our online store is powered by Shopify. Shopify collects and processes certain personal information in connection with your access to and use of our store.
Information you submit through our website may be transmitted to and processed by Shopify and other service providers necessary to operate our online store.
For additional information regarding Shopify's privacy practices and your rights relating to information processed by Shopify, please visit Shopify's Consumer Privacy Policy and Privacy Portal.
COOKIES AND SIMILAR TECHNOLOGIES
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our Services, improve functionality, prevent fraud, and provide advertising where applicable.
Depending on where you live, you may have choices regarding certain cookies, targeted advertising, or the sale or sharing of personal information.
You may exercise applicable privacy choices through the privacy controls provided on our website.
TARGETED ADVERTISING AND PRIVACY CHOICES
Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally defined as the "sale" or "sharing" of personal information.
You may exercise applicable opt-out rights through our website's privacy options, including our "Your Privacy Choices" page where available.
Where required by applicable law, we may also recognize Global Privacy Control signals.
CHILDREN'S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age at which they may legally consent to the collection and processing of their personal information in their jurisdiction.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can address the request as required by applicable law.
SECURITY AND RETENTION
We take reasonable measures designed to protect personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our Services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Opt out of certain targeted advertising or the sale or sharing of personal information where applicable.
• Withdraw consent where processing is based on consent.
These rights are subject to applicable law and may not apply in every circumstance.
We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights provided by applicable law.
MARKETING COMMUNICATIONS
If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe option included in the email.
Even if you unsubscribe from promotional communications, we may still send non-promotional messages related to your orders, account, transactions, or customer service inquiries.
THIRD-PARTY WEBSITES
Our website may contain links to websites or online services operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of websites or services that we do not control. We encourage you to review the privacy policies of third-party websites you visit.
INTERNATIONAL DATA TRANSFERS
Shopify and other service providers may process or store information in countries other than the country in which you reside.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, Services, technology, or legal and regulatory requirements.
When we update this Privacy Policy, we will revise the "Last updated" date at the top of this policy and provide additional notice where required by law.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Cute and Wicked Candles
CUTE AND WICKED LLC
152 Main Street, Suite 1
Esperance, NY 12066
United States
Email: cutenwicked@gmail.com
Phone: 518-369-6894
Website: cutenwicked.com